Privacy Policy

Introduction

At Rancho Cucamonga Pool Contractors, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the steps we take to safeguard your privacy. We believe in complete transparency and want you to feel confident while engaging with our services.

Information We Collect

We may collect both personal and non-personal information from you when you interact with our website or request our services. This information includes, but is not limited to:

  • Personal Data: Your name, email address, phone number, and mailing address provided through forms or direct communications.
  • Usage Data: Information automatically collected when you visit our site, such as IP addresses, browser type, device details, and pages visited.
  • Transactional Data: Details regarding the services you request, including custom pool designs, project inquiries, and related communications.

How We Use Your Information

The information we gather helps us provide you with high-quality, personalized services. Our primary uses include:

  • Service Delivery: Processing your inquiries, scheduling consultations, and managing your project from design to installation.
  • Communication: Keeping you informed about project updates, special offers, and important notifications regarding our services.
  • Website Improvement: Analyzing usage trends to enhance the content and functionality of our website for a better user experience.
  • Compliance and Safety: Ensuring our operations meet regulatory requirements and protecting the integrity of our service environment.

Sharing and Disclosure of Information

We respect your privacy and will not sell or rent your personal data to third parties. We may share your information only under the following circumstances:

  • Service Providers: With trusted partners and vendors who assist us in delivering our services (e.g., web hosting, payment processing), under strict confidentiality agreements.
  • Legal Obligations: When required by law or in response to valid legal requests, such as subpoenas or government investigations.
  • Business Transfers: In the unlikely event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of the transaction. In such cases, we will notify you appropriately.

Use of Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to improve your online experience. Cookies help us:

  • Recognize repeat visitors and provide tailored content.
  • Analyze site traffic and usage patterns.
  • Personalize advertising and marketing communications.
    You can manage your cookie preferences through your browser settings; however, please note that disabling cookies may affect certain functionalities of our website.

Data Security Measures

We take data security seriously and implement a variety of security measures to protect your information from unauthorized access, alteration, or disclosure. These measures include:

  • Encryption: Using industry-standard encryption protocols to secure sensitive data.
  • Access Controls: Restricting access to personal information to authorized personnel only.
  • Regular Reviews: Continuously monitoring and updating our security practices to address emerging threats.

Your Rights and Choices

You have the right to access, update, or request deletion of your personal information at any time. Should you wish to exercise these rights, please contact us using the details provided below. We are dedicated to responding to your requests in a timely manner and in accordance with applicable laws.

Retention of Information

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we ensure its secure destruction or anonymization.

Changes to This Privacy Policy

Our Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly. Any significant updates will be communicated to you via our website or directly through our contact channels.

International Data Transfers

If you access our services from outside the United States, please be aware that your information may be transferred to and maintained on servers located within the U.S. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy regardless of its location.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

  • Email: [email protected]
  • Phone: (909) 752-0840
  • Mailing Address: 8112 Milliken Ave Suite 200, Rancho Cucamonga, CA 91730
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